About

The best service is the one you
don’t see.

Vale is a private concierge that lives in your text messages. One number, saved like a trusted contact. You text. It’s handled.

How it works
01
Save the number.
Save Vale as a contact in your phone, however you like. There is no app to install. There is no account to make. The number is the interface.
02
Text us.
Anything. Dinner tonight, a jet on Thursday, dry cleaning from the hotel, a table that should have been impossible. Text the way you'd text a friend.
03
It's handled.
You get a confirmation, not a list of options. If it's reversible, we act and tell you. If it's not, we ask first. Even when the answer should be no, we make the call. Then we close with one word.
Save Vale as a contact in your phone, however you like. There is no app to install. There is no account to make. The number is the interface.
Anything. Dinner tonight, a jet on Thursday, dry cleaning from the hotel, a table that should have been impossible. Text the way you'd text a friend.
You get a confirmation, not a list of options. If it's reversible, we act and tell you. If it's not, we ask first. Even when the answer should be no, we make the call. Then we close with one word.
Handled.
The promise
i.
It knows you.
We learn you. Preferences, defaults, the way you travel, the brands you trust. You never repeat yourself.
ii.
It acts.
Not a list of options. A booking made. A car already on its way. The member's only job is to show up.
iii.
It is unhurried.
Available always. Intrusive never. Reaches out when useful. Silent otherwise.
Who it’s for

For people whose time is the scarce thing.

Built for the people who move fastest and need a tool to keep up with their lives. They travel constantly, live partly in public, and guard their privacy closely. For them, an hour is expensive and discretion isn’t optional.

In season, off season, every day in between.
Touring leaves no room for logistics.
Privacy is the whole job.
Your time is the company's scarcest resource.

Not everyone who can join should. Membership is by introduction, and by application.

Our partners

We don’t publish our partners. Discretion runs both ways. The names you’d want to see here are the same ones who trust us not to print them.

Apply now
By introduction only.